1. Introduction
Chimark Machinery (https://chimarkmachinery.net) is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you consent to the practices described in this Privacy Policy.
2. Data Controller Information
The data controller for the purposes of this Privacy Policy is Henan Chimark Machinery Co., Ltd. Our contact details are as follows:
- Address: No.140 Huancui Road, Erqi District, Zhengzhou City, Henan Province, China
- Country: China
- Province/State: Henan
3. Scope of This Privacy Policy
This Privacy Policy applies to all visitors, users, and others who access or use our website. It covers information collected through various means, including when you visit our website, use our services, interact with our content, or contact us.
4. Types of Information We Collect
4.1 Information You Provide
- Contact Information: When you contact us via the contact form on our website (https://chimarkmachinery.net/contact/) or by email at info@chimark.com, you may provide us with information such as your name, email address, phone number, and company name.
- User-Generated Content: As our users can upload text and images, the content you upload is also part of the information we collect. This may include product reviews, comments, or any other content you choose to share.
4.2 Information We Collect Automatically
- Log Data: When you visit our website, our servers automatically record certain information. This includes your IP address, browser type, operating system, the pages you visit on our website, the time and date of your visit, and the referring website address.
5. How We Use Your Information
- To Provide and Improve Services: We use the information we collect to provide you with the products and services you request. This includes processing your inquiries, providing technical support, and fulfilling orders. We also use the information to improve our website, services, and products by analyzing user behavior and preferences.
- To Communicate with You: We may use your contact information to respond to your inquiries, provide you with updates about our products and services, and send you important information regarding your use of our website or services.
- For User-Generated Content Management: We use the user-generated content (text and images) to display on our website, which may help other users make informed decisions. We may also use this content for marketing and promotional purposes, provided that we have your consent or it is otherwise permitted by law.
6. Sharing of Your Information
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, providing services, or conducting business. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
- Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, such as in response to a subpoena, court order, or government request.
7. Data Retention
We will retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods may vary depending on the type of information and the applicable legal requirements.
8. Your Rights Regarding Your Information
- Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
- Deletion: You may request the deletion of your personal information, subject to certain exceptions under applicable law.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time. To do so, you can follow the unsubscribe instructions in the emails we send or contact us using the contact information provided in this Privacy Policy.
9. User-Generated Content (Text and Images Uploads)
By uploading text or images to our website, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display the content. You are responsible for the content you upload and represent and warrant that you have the right to grant us such a license. We reserve the right to remove any user-generated content that violates our terms of use or applicable law.
10. Product and Service Provision and Information Use
We use the information collected from you to provide you with the products and services you request. This may involve sharing your information with relevant departments within our company to process your orders, arrange for delivery, or provide after-sales support. We will ensure that your information is used in a manner that complies with this Privacy Policy and applicable data protection laws.
11. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes implementing appropriate technical and organizational security measures, such as firewalls, encryption, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
12. Intellectual Property Rights
All content on our website, including but not limited to the logo, text, images, graphics, and software, is the intellectual property of Henan Chimark Machinery Co., Ltd. You may not use, reproduce, distribute, or modify any of our content without our prior written consent.
13. International Transfers of Data
As our business operates globally, your information may be transferred to and processed in countries other than the country where you are located. We will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws when transferred internationally.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on our website, and the effective date will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
15. Contact Information for Privacy-Related Queries
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
- By email: info@chimark.com
- Through our contact page: https://chimarkmachinery.net/contact/
16. Effective Date of This Privacy Policy
This Privacy Policy is effective as of April 10, 2025.